There are two ways to get the customized templates into Eloqua:
The template can be synced to Eloqua if the integration has been set up (read the documentation here). We recommend setting up the Eloqua integration, as it will be an easier more seamless Knak experience.
2. If you can't sync to Eloqua, you can manually import emails. To import email templates manually, go here.
To sync to Eloqua:
Click on Download or go to 'My Templates', click on 'Sync to Eloqua' of the template you want to sync and select your instance. You can always move the template once the sync has taken place.
Keep in mind that you will need to use a new name that doesn't exist in the folder you would like to save the template to.
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email firstname.lastname@example.org