Setup Instructions for the plugin
Step 1: Create Adobe GenStudio Integration
Get your IMS Org ID (also known as Current Org ID) from Adobe. Format:
ID@AdobeOrg.See the section View your organization ID in Adobe Organizations.
The easiest way to get the Org ID is probably: In Experience Cloud, press Ctrl+i on your keyboard.
In Knak, go to:
Enterprise Admin > Integrations > Platforms > Adobe Gen Studio > Connect
Enter the IMS Org ID and click Save Changes.
💡 Note: Only one Adobe GenStudio integration is supported per customer.
Step 2: Create or Reuse an API Key
Reuse an existing API Key or go to:
Admin > Integrations > API Access > + Create New Token
Save the token for the Adobe system administrator to install the plugin.
Step 3: Adobe System Administrator Installation
Visit the Knak GenStudio Plugin page
Click Free to install the app.
Click Manage > Knak GenStudio Plugin.
Click + Add Environment and enter the following variables:
KNAK_API_KEY=(your token)KNAK_ENDPOINT=https://enterprise.knak.io
How to use the plugin
Overview
Use Knak emails with Dynamic Content and enhance them with Adobe GenStudio AI-generated Experiences.
Workflow:
Add Dynamic Content to a Knak email
Import the email into GenStudio
Generate Experiences
Import the Experience back into Knak and apply it to a Dynamic Segment
Step 1: Add Dynamic Content with GenStudio Enabled
Open a Knak email in the editor
Select a text or image element
Enable Dynamic Content
Toggle Enable GenStudio
If unavailable, contact your Customer Success Manager.
Step 2: Import Email into GenStudio
Log in to Adobe GenStudio
Find the Knak GenStudio plugin under: Create > Emails > Knak
Select and import your email
Use the GenStudio AI prompt to:
Make dropdown selections
Add image assets
Write an AI prompt
Click Create Experiences
Click Request Approval, then Approve, and Publish
Step 3: Import GenStudio Experience into Knak
Open the Knak email editor
Open the Import modal:
From the Dynamic Content icon in the bottom drawer
Or from the Actions menu
Use the Adobe Experience Selector (MFE) to pick an Experience
Preview the email
Select a Dynamic Segment, then click Apply Mapping
FAQ
Can GenStudio content be applied to multiple Dynamic Segments?
The import modal in Knak only supports applying the content to one segment at a time. Content can be applied to multiple segments by repeating the import process multiple times.
Can I configure more than one GenStudio integration?
Not at this time.
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com