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How to Set Up Adobe Campaign Classic Dynamic Content

Use Adobe Campaign Classic Dynamic Content in Knak to personalize email content based on recipient attributes and segments. This guide walks you through how to enable dynamic content, create segments, and manage permissions.

Before You Begin

Before configuring Dynamic Content, you must connect and configure your Adobe Campaign integration in Knak.

Select the setup guide that matches your Adobe Campaign version:

Once the integration is connected, you can enable Dynamic Content and configure merge tags for audience personalization.


Enable Dynamic Content in the Adobe Campaign Classic Integration

  1. Open Admin.

  2. Click Integrations > Platforms.

  3. Select your Adobe Campaign Classic integration.

  4. Click the Edit icon.

    Adobe Campaign connected integration highlighting the edit icon.
  5. Enable Dynamic Content.

    Adobe Campaign integration settings modal
  6. Click Save.


Configure Merge Tags

Dynamic Content uses merge tags to evaluate audience data and determine which content variation to display.

Access Merge Tag Settings

  1. Open Admin.

  2. Click Integrations > Platforms > Merge Tags.

  3. Create a new merge tag or edit an existing one.

  4. Enter a Display Name.

  5. Enter the Adobe Campaign Classic merge tag value.

  6. Click Save.

Example Merge Tags

Attribute

Merge Tag

Country

<%= recipient.country %>

City

<%= recipient.city %>

First Name

<%= recipient.firstName %>

Repeat these steps for each field you want to use in Dynamic Content conditions.

Learn more about merge tag configuration:


Next Steps

Your Adobe Campaign Classic integration is now configured for Dynamic Content.

Once your integration is configured, the workflow for building Dynamic Content in Knak is the same across all supported integrations. Use the resources below to learn how to create audience segments, add Dynamic Content to emails, and manage Dynamic Content experiences in Knak.

Add Dynamic Content to Emails

Learn how to:

  • Add Dynamic Content to content blocks

  • Add Dynamic Content at the email level

  • Prioritize audience segments

  • Preview Dynamic Content in Knak

  • Remove Dynamic Content from content blocks

Global and Local Segments

Learn how to:

  • Understand the differences between Global and Local Segments

  • Create Global Segments and Local Segments

  • Define segment rules and conditions

  • Review segmentation examples and use cases

Preview Dynamic Content in Adobe Campaign Classic

After syncing your email to Adobe Campaign Classic, preview the email using recipient data.

Verify that:

  • The correct Dynamic Content variation displays.

  • Merge tags populate correctly.

  • Default content displays as expected.

Tip: Test using recipients that match different Dynamic Content segment conditions.


Need more help? Contact support via live chat using the chat bubble in the bottom right corner or email support@knak.com.

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