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How to Set Up Adobe Campaign Classic Dynamic Content

Use Adobe Campaign Classic Dynamic Content in Knak to personalize email content based on recipient attributes and segments. This guide walks you through how to enable dynamic content, create segments, and manage permissions.

Updated this week

Enable Dynamic Content

Turn on dynamic content in your Adobe Campaign integration.

Steps

  1. Go to Admin > Integrations > Platforms > Adobe Campaign

  2. Click the pencil icon

  3. Go to Dynamic Content Settings

  4. Select Enable Dynamic Content

    Adobe Campaign integration settings modal

Set Up Merge Tags for Dynamic Content

Create merge tags to define the data used for segmentation.

Steps

  1. Go to Admin > Integrations > Merge Tags

  2. Click Add Merge Tag

  3. Enter a merge tag for each attribute

Example

  • Segment by country using:
    ​<%= recipient.country %>

Repeat for each attribute you want to use

Merge tag for Adobe Campaign Classic.

Use Dynamic Content in an Email

Create and use segments to control which content displays for each audience.

Add Dynamic Content

  1. Select a content block

  2. Click Add Dynamic Content

    Button location in image attributes section
  3. Click the cog icon under Dynamic Content Variants

    Cog Icon menu expanded displaying dynamic content segments.
  4. (Optional) Toggle Hide default variant

    Hide default toggle enabled for dynamic image

Define Segment Rules

  1. Enter a segment name

    Local segment rule builder.
  2. Choose Match any or Match all conditions

  3. Add conditions using merge tags

  4. Click Save

    Segment rule builder with condition set and string list options expanded.

Add Content for Each Segment

  1. Select a segment (e.g., Default or Country = Canada)

  2. Enter content for that segment

  • Default content

    Setting up the default segment
  • Segment-specific content

    Country is Canada dynamic segment

Review Segment Details (Recommended)

Hover over a segment to view details:

  • Marketing Automation Platform (MAP)

  • Segment type (Global or Local)

  • Segment conditions

Use this to confirm the correct segment before applying it.

Flyout popup with key details for dynamic segmentation setup.

Preview Dynamic Segments

Use preview mode to see how the email looks for each segment.

  • Toggle between segments like Default and Country = Canada.

Default:

Default segment preview

Country is Canada:

Country is Canada dynamic segment preview


Manage User Permissions for Dynamic Content

  1. Go to Admin > Roles.

  2. Choose a role to modify.

    Roles page on the admin side of the platform
  3. Scroll to the Dynamic Content section.

  4. Enable permissions as needed:

    • Manage dynamic content variants

    • Manage global segments

    • Manage local segments

πŸ” Tip:

  • Global segments can be reused across multiple emails.

  • Local segments are one-time use only.


You are now ready to use dynamic content. If you have any questions, reach out to support at support@knak.com or the chat bubble in the lower right corner.

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