This class goes over the variety of different ways you can get help and support while using Knak!
Key learning objectives:
Live chat - Support team to answer questions, help with troubleshoot issues
Help center - Where to find how to guides, helps docs, and instructional videos
Support portal - Here you can log a support ticket
Feature requests - Send in a feature request and/or vote for other current requests
Help and Support Video - 2 Minutes 👇
Want to learn some more? Here are some help docs that are related to this topic!
Viewing Support Tickets https://help.knak.io/en/articles/9236648-how-to-view-support-tickets-the-ticket-portal
Knak Help Center: https://help.knak.io/en/
Submit or View Feature Requests: https://feedback.knak.com/feature-requests
Knak System Status Page: https://status.knak.io/
We love feature requests here at Knak. Most of our roadmap is customer-driven. Check out our feature request portal and vote on anything you would like to see!