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How to Setup Sync Location Restrictions

Control where users can sync emails in your marketing automation platform by restricting sync access to specific locations or brands.

Overview

Use Sync Location Restrictions to:

  • Limit where Knak Builders can sync assets.

  • Restrict integrations to specific brands within your marketing automation platform.

Supported platforms:

  • Adobe Marketo

  • Oracle Eloqua

  • Salesforce Marketing Cloud (SFMC)

  • Salesforce Pardot

Important: Sync restrictions must be configured consistently across all Marketing Automation Platforms (MAPs). You cannot enable sync restrictions for one MAP while leaving another MAP unrestricted if you want both platforms to appear as sync options in the email builder. Either all MAPs must use sync restrictions, or none of them can use sync restrictions. This limitation also applies to unsupported MAPs.

How to Enable Sync Location Restrictions

Step 1: Navigate to Sync Restrictions

  1. Go to the Admin section in Knak.

  2. Click Integrations.

  3. Select Sync Restrictions.

    Empty sync restrictions page UI.

Step 2: Enable and Add a New Rule

  1. Toggle Enable All to turn on restrictions.

  2. Click + New Sync Rule.

    Arrow pointing to the + New Sync Rule button.

Step 3: Configure Your Sync Rule

In the popup window:

  • Name your sync rule.

  • Select the Brand(s) and Platform Instance.

  • Choose the Asset Type: Emails, Landing Pages, or both.

  • Define the Workspace, Program, or Folder to sync to.

  • Click Create New Rule.

    Sync Rule configuration popup

Additional Notes

  • Builders assigned to the selected brand can only sync to the defined location.

  • You can create multiple sync rules for one brand.

  • If a folder has subfolders, Builders can sync to those as well.

  • You may target just an instance or workspace. Programs and folders are optional.

  • Sync restrictions must be configured consistently across all marketing automation platforms (MAPs), including unsupported MAPs. You cannot mix restricted and unrestricted MAPs.

How to Restrict Integrations to Specific Brands

  1. Go to Integrations > Platform.

  2. Click Connection/Add Another Conection, or choose an existing integrated platform and edit.

  3. Click the + under Restrict to Brands.

  4. Select the brands that should have access.

  5. Click Create New Integration if creating a new connection, or click Save Changes on an existing connection.

Only the selected brands will be able to use that integration.

New integration UI with brands restricted.

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.

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