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Adobe Campaign Classic (v7) Integration

Set up an integration between Knak and Adobe Campaign Classic (v7) to sync email content directly into Adobe Campaign deliveries.

Before You Begin

Before you create the integration in Knak, create a dedicated Application Programming Interface (API) user in Adobe Campaign Classic. You will use this account to authenticate the integration.

Create an API User in Adobe Campaign Classic

Create a new API user in Adobe Campaign Classic.

Use the username and password from this account when you connect Adobe Campaign Classic to Knak.

šŸ’” Tip: Use an email alias when setting up integrations (for example, youremail+api@domain.com).

This keeps all integrations tied to one dedicated account. It also prevents disruptions if a team member leaves.

Configure Access Conditions

Replace the default three access conditions with a single access condition.

Configure folder access as shown below.

Assign Named Rights

Grant the API user the following named right:

  • PREPARE DELIVERIES

Named Rights configuration.

Configure Folder Permissions

Grant the API user Read and Write access to the folder or folders that contain the deliveries or delivery templates you want Knak to sync.

To update folder permissions:

  1. Right-click the folder.

  2. Select Properties.

  3. Open the Security tab.

  4. Add the API user.

  5. Grant Read and Write permissions.

    Folder Security settings with Read, Write, and Propagate enabled.

If you want the API user to access every subfolder, enable Propagate.

Create the Integration in Knak

  1. Open Admin from the left navigation.

  2. Select Integrations > Platforms.

    Integrations > Platforms navigation in the admin side of Knak.

  3. Locate Adobe Campaign under All Platforms.

  4. Click Connect.

    Connect button on the Adobe Campaign integration tile.

  5. Enter the API username.

  6. Enter the API password.

  7. Enter the Campaign Classic Environment URL.

    1. Open File > Connections.

    1. Copy the Server URL or Instance URL.

    2. Paste the URL into the Campaign Classic Environment URL field in Knak.

    Campaign Classic Environment URL.

  8. Click Create New Integration.

    Adobe Campaign Classic integration setup in Knak.

Manage Your Integration

After setup, view your integration in the My Platform Connection list on the Integrations page.

From here, you can:

  • View the configuration

  • Edit the integration

  • Delete the integration

My Platform Connections section.

To connect a new integration or re-add a deleted one:

  1. Scroll to All Platforms.

  2. Find the Adobe Campaign tile.

  3. Click Connect or Add Another Connection.

Add another connection button visible on the Adobe Campaign integration tile.

Sync an Email to Adobe Campaign Classic

After the integration is configured, you can sync email content from Knak to Adobe Campaign Classic.

Before syncing, create a blank delivery in Adobe Campaign Classic.

To sync an email:

  1. In Knak, open the email you want to publish.

  2. Select Actions > Sync.

  3. Choose your Adobe Campaign Classic integration.

  4. Select the delivery where you want to sync the email.

  5. Click Sync.

Note: You can only sync emails to deliveries that are in the Editing state in Adobe Campaign Classic.

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.

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