Knak

Settings for admins to review when setting up a new Knak Instance

Configuring Knak

Change settings for the Editor, Modules & Themes, Sync, Review and Advanced

Administrator Settings

Recommended steps to quickly set up your 'Knak Pak' account

Knak Pak Quick Start Guide

Knak password requirements

Set up which email domains can be sent test emails

Designate Email Domains For Test Emails

Knak's approach to it's use of AI technology including security policies, user data and PII, model training, and quality assurance.

Knak's AI Policies

Hosting your images in the Knak image library- storage limits & overage costs

Knak Image Hosting - Limits & Cost

How to use AI in Knak to make email creation even easier! We have AI tools to assist with Subject Lines, Alt Text and content suggestions.

Knak AI Assistants

A guide to setting up your Brand Voice tool.

Brand Voice

Understand the image library options, create shared folders and how your users will interact with images.

Configure the Image Library

How to configure permissions for inspiration center

Enable/Disable Inspiration Center

What is the Brand Manager role and what can you do with it?

Brand Manager Role

Define groups of people who will review and approve your emails.

Set up Review Groups

Admin and Set Up

This article describes what custom fields are and how you can add them to your account.

Custom Fields

Ensure no edits are made to completed assets

How to lock emails & landing pages

Set content building rules to keep your emails on brand.

Define Editing Restrictions in Modules

Best practice recommendations for organizing your assets in Knak

Folder / Campaign Naming Conventions

How to use brands to segment your account

Segment your Knak account

Efficient tips and tricks on how to build your content library in Knak!

Building Your Content Library

How to setup and edit permissions in your image library

Image library permissions

How to setup your integration so emails can only be synced to certain locations in your marketing automation platform

How to Setup Sync Location Restrictions

Moving Assets Between Brands

Use folders to organize your emails and landing pages

All About Folders

Organizing your Knak Instance

Control which fonts are available to your specific brands by creating and editing your typography kits.

Brand Fonts

Brand Colors

Creating a Brand

Brands

Learn more about what each role permission enables

Role Permissions

How to add users and delete users from Knak

Add and Delete Users from your Knak Instance

How to add several users into Knak at once

Adding Bulk Users

How to set it up, how to use it and why you would need it

Linked Users

How to set up multiple accounts for a single user

How to Create an Alias User in Knak

Editing Users

Instruction for setting up the SSO for Azure

Azure SSO

This article is aimed to help provide context behind some of the fields that are included on the SSO form page.

Self-Serve SSO

This article outlines how to set up User Provisioning for an **Okta app**

User Provisioning Setup for Okta Guide

Instructions setting up the SSO using SAML 2.0

Setting up SSO with Knak

Setting Up SSO

Font Weights in Knak

Details on custom web fonts supported in the advanced email editor.

Using Custom Web Fonts

Fonts

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you