Knak

Settings for admins to review when setting up a new Knak Instance

Configuring Knak

Adjust admin-level configurations to control your workspace's editor defaults, module behavior, sync options, AI usage, and more.

Administrator Settings

Understand how image hosting works in Knak, how usage affects your account, and how to reduce costs.

Knak Image Hosting - Limits & Cost

Set up shared image folders, manage access, and ensure proper image use across your account.

Configure the Image Library

Create approval workflows by grouping users who must approve an email before it can be sent.

Set up Review Groups

Knak is adding new IP addresses to improve infrastructure and ensure more stable deliverability. Update your firewall or allowlist to maintain uninterrupted service.

New Knak IP Addresses

Admin and Set Up

Use Custom Fields to create dynamic tokens that populate content based on email, brand, or company-level data.

Custom Fields

Prevent unauthorized edits to completed assets by locking them in the Studio.

How to lock emails & landing pages

Control how content can be changed in modules to stay on brand and protect layout consistency.

Define Editing Restrictions in Modules

Organize your assets in Knak with clear, consistent naming conventions to keep your content easy to find and manage.

Folder / Campaign Naming Conventions

Use brands to separate your account into focused sections, giving each team access only to the content they need.

Segment your Knak account

Learn how to efficiently organize and scale your modules and themes in Knak using four simple steps.

Building Your Content Library

Control where users can sync emails in your marketing automation platform by restricting sync access to specific locations or brands.

How to Setup Sync Location Restrictions

How to move emails or landing pages to a different brand.

Moving Assets Between Brands

Use folders to organize your emails and landing pages for better workflow and structure within your brand’s workspace.

All About Folders

Organizing your Knak Instance

Control which fonts are available to your brands by creating and managing font kits.

Brand Fonts

Set up and manage reusable color kits for consistent brand styling across emails and landing pages.

Brand Colors

Set up a brand in Knak to keep your emails and pages consistent with your company’s visual identity.

Creating a Brand

Brands

Learn what each role permission in Knak allows users to do, so you can manage access with clarity and control.

Role Permissions

Manage user access by adding new team members or removing inactive ones.

Add and Delete Users from your Knak Instance

Easily invite multiple users to your Knak workspace at once using the bulk invite feature.

Adding Bulk Users

Create multiple accounts for one person using a single email inbox.

How to Create an Alias User in Knak

Editing Users

Choose how users sign in to Knak so you can control access and security.

Setting Up Login Options in Knak

Enable centralized login for your team using Single Sign-On (SSO) through your organization’s identity provider.

General SSO Setup (SAML 2.0)

Connect your Azure Active Directory with Knak to enable secure, single sign-on (SSO) access for your team.

Azure SSO

Use this guide to configure Single Sign-On (SSO) using Okta as your Identity Provider (IdP) for secure login to Knak.

Set Up Single Sign-On (SSO) with Okta

Enable automatic user creation and management in Knak using Okta's System for Cross-domain Identity Management (SCIM) integration.

User Provisioning Setup for Okta Guide

Access Management

Customize the visual impact of your email and landing page text using different font weights in Knak.

Font Weights in Knak

Apply custom fonts in the Knak email editor to give your messages personality while keeping them readable. Understand how web fonts display in various email clients and learn how to…

Using Custom Web Fonts

Upcoming Font Changes in Knak

Use Adobe Fonts to select and share a web font with Knak for custom use in your email or landing page designs.

How to Get an Adobe Font

Use Google Fonts to get a CSS link you can share with Knak Support to upload custom fonts.

Retrieve the CSS Link for Google Fonts

Manage and upload custom fonts directly in Knak to align brand typography.

Creating Fonts in Knak

Fonts

Find answers and get help from Intercom Support and Community Experts

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