Once your Knak asset is ready to sync to Marketo, you are able to find your desired sync location either by navigating your Marketo folder tree or searching for the desired program using its name or URL.

To give you better visibility into the sync process with Marketo, Knak has created a new feature called Knak background sync.

To enabled this in your account, contact Knak Support or your customer success manager.

Once enabled, you will see a new screen when you try to sync an asset showing you the sync progress. If this is taking a while, you can close this window and keep on working.

To check the progress of your sync click on 'Sync Status' in the left nav menu.

Here, you can see all your synced assets, including any failures and the reasons for the failure.

This should give you a better idea of how long your asset sync is taking and any issues.

Our responsive options to hide sections for mobile or desktop view do not hide that section in the plain text version of an email. Rather, the text gets generated for every component present in the email. Below is a video showing how the plain text appears for responsive sections in Marketo:

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com