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Manually Import Knak Email HTML into Marketo

How to bring a Knak email template into Marketo without the Marketo Integration

Overview

You can manually transfer a Knak email template into Marketo by downloading the email HTML from Knak, then importing it into either:

  • The Legacy Marketo Email Editor

  • The New Marketo Email Editor

Choose the workflow that matches your Marketo setup.


Import HTML into the Legacy Marketo Email Editor

Step 1: Download HTML from Knak

  1. Open your email in the Knak Builder.

  2. Click Actions.

  3. Select Download.

  4. Click Download HTML for Marketo.

    Knak Builder with Actions → Download → Download HTML for Marketo highlighted.

Step 2: View the Page Source

  1. Open the downloaded HTML file in your browser.

  2. Right-click anywhere on the page.

  3. Select View Page Source.

    Right click the HTML to click view page source to view the email code

Step 3: Copy the HTML

  1. Select all code in the page source window.

  2. Copy the entire HTML.

    Full HTML source code selected.

Step 4: Open Design Studio in Marketo

  1. Log in to Marketo.

  2. Navigate to Design Studio.

  3. Select Emails > Emails.

Step 5: Create a New Email

  1. Click Email Actions.

  2. Select New Email.

    Marketo Email Actions menu showing the New Email option.
  3. Enter an email name.

  4. Optionally enter a description.

Step 6: Configure the Email and Select a Template

  1. Select Open in Editor.

  2. Select Operational Email if required.

  3. Choose a basic email template.

  4. Click Create.

Step 7: Replace the Existing HTML

  1. Open the newly created email.

  2. Click Edit Code.

    Marketo email preview with "Edit Code" option highlighted.
  3. Remove all existing HTML.

  4. Paste the HTML copied from the Knak file.

    Marketo code editor displaying email HTML ready to be replaced with Knak HTML.
  5. Click Save.

  6. Approve and Close the email.

    Approve and Close draft option highlighted under Email Actions tab in Marketo email preview.

Import HTML into the New Marketo Email Editor

Step 1: Download HTML from Knak

  1. Open your email in the Knak Builder.

  2. Click Actions.

  3. Select Download.

  4. Click Download HTML for New Marketo Editor.

    Knak email builder with the Download HTML for New Marketo Editor option selected from the Actions menu.

If you do not see this option available in your account, reach out to your Customer Success Manager at Knak to enable this for your account.

Step 2: Open Design Studio

  1. Log in to Marketo.

  2. Go to Design Studio.

  3. Select Emails > Emails (New)

Step 3: Create a New Email

  1. Click Create Email.

  2. Enter an email name.

  3. Enter a subject line.

  4. Click Create.

Step 4: Edit the Email Content

  1. Open the email.

  2. Locate the Body section.

  3. Click Edit Email Content.

    Email content section in Marketo with red arrow pointing to the "edit email content" option in the body of the email section

Step 5: Import the HTML

  1. Select Import HTML as the email creation method.

  2. Upload or paste the HTML downloaded from Knak.

    Select the import HTML option in Marketo to upload your HTML from Knak

Compatibility Mode Notice New Marketo Editor

After importing, Marketo may display the following warning:

"This HTML is not adapted to the editor. It will be edited in compatibility mode."

This message is expected. Knak HTML imports into the New Marketo Editor using Compatibility Mode.

Marketo new editor view with blue warning notice at the bottom

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.

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