This feature allows you use the Knak image library but store your images in the Marketo image library. Once setup you will be able to nominate a folder inside your Marketo instance to store all images uploaded from your Knak instance.
Please note, this feature does not allow you to view and use images the you have uploaded directly to Marketo, you would need to upload the image via Knak.
How to Set Up the Marketo Image Library Integration
Step 1. Enable this feature in your account
To enable this feature in your account, contact Knak support or your customer success manager.
Step 2. Ensure you have the correct role permissions set up
After this feature is available in your account, you will need to have the role permission "Use Marketo as User File System" in order to use this feature
Step 3. Go to the Platforms section
Once this feature is activated in your account, head to the Admin Section then navigate to Integrations > Platforms
Step 4. Edit your Marketo integration
Click on the pencil icon beside your Marketo integration to edit your integration.
Step 5. Open and edit your "Advanced Settings"
Once the popup modal for your integration settings is open, scroll down and expand the "Advanced Settings" menu and then toggle on "Use as File System Integration."
Step 6. Find your folder ID in Marketo
Login to your Marketo account to get your find the folder you want to store your images in. To find your folder ID, open Marketo and go to the Design Studio. From here click on "Images & Files."
Step 7. Expand that directory and find the sub-folder where you want to store your images.
Click on the relevant folder and look at the folder URL. The numbers after the /folder part of the URL will be the numbers needed for your Folder ID. In the screenshot below the Folder ID would be 675.
Step 8. Paste your Folder ID into Knak
Paste your Folder ID numbers in the Folder ID field in Knak and click 'save changes'. That's it! All your Knak images will now be stored in Marketo.
Troubleshooting
For a user to be able to upload images to Marketo they will need to have the user role permission 'Use Marketo as User File System' activated.
This is not automatically added to the Administrator role and will need to be applied to one of your roles to use this feature:
Any images uploaded to Knak prior to setting up this integration will not be loaded into Marketo.
The user will need to re-uploaded the image after the integration is set up. If the image URL shows the host as client-data.knak.io, it is being pulled from the Knak CDN, not Marketo.
Knak image link:
Marketo image link:
Images uploaded to the Knak image library will be hosted from Marketo. The "Created By" in Marketo will be updated when the image is added to the Knak image library.
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com