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Setting Up The Wrike integration

Connect Knak to Wrike to link your marketing assets with Wrike tasks. This integration lets you sync fields, comments, asset status, and links between both platforms.

Before You Begin

Make sure you meet these requirements before setting up the integration.

  • Use a Wrike user with an Admin role in the Wrike Space(s) you want to connect.

  • We recommend creating a dedicated 'Knak Bot' user in Wrike for authentication. This keeps all synced comments under a dedicated account.

  • Enable the following Wrike API scopes for the 'Knak Bot' user:

    • Default

    • wsReadWrite

Note: Comments sent from Knak appear in Wrike as the authenticated integration user.

Create a Wrike Integration

Step 1: Open Apps and Integrations

  1. Log in to Wrike.

  2. Click your avatar in the upper-right corner.

  3. Click Apps and Integrations.

    Wrike user menu with the Apps and Integrations option highlighted.

Step 2: Create a New API Application

  1. Open the API tab.

    API tab highlighted on the Apps and Integrations page in Wrike.

  2. Click Create New.

    Wrike API page showing the Create New button for creating a new API application.

  3. Enter a name for the integration, such as Knak Integration.

    New app with Knak Integration app name configured.

Step 3: Configure the Redirect URI

  1. Under Redirect URI, delete the default entry:

    http://localhost

  2. Click Add Redirect URI.

  3. Enter the following URL:

    https://enterprise.knak.io/account/integrations/wrike/authorize
    Wrike API application settings with the Redirect URI field updated to the Knak authorization URL.

Step 4: Save Your Credentials

  1. Copy the Client ID.

  2. Copy the Secret Key.

  3. Click Save.

    Wrike API application displaying the Client ID and Secret Key and the Save button highlighted.

Important: If prompted, sign in to Wrike before copying the Secret Key. After you copy the Client ID and Secret Key, click Save. The application must be saved before you can authorize the connection in Knak.

Connect Wrike in Knak

Step 1: Access the Wrike Integration Settings

  1. Open Knak.

  2. Navigate to Admin.

  3. Select Integrations > Platforms.

    Integrations > Platforms navigation in the admin side of Knak.

  4. Locate the Wrike integration tile.

  5. Click the Connect button.

    Connect button on the Wrike integration tile highlighted.

Step 2: Enter Your Credentials

  1. Paste your Client ID.

  2. Paste your Secret Key in the Client Secret field.

  3. Click Authorize.

    Knak integration settings modal with the Authorize button highlighted.

Step 3: Authorize the Connection

  1. A new browser tab opens.

  2. Sign in to Wrike if prompted.

    Wrike login screen redirect.

  3. Authorize the connection.

After authorization, Knak displays the following confirmation message:

We have received authorization from Wrike. You may continue.

Step 4: Select a Wrike Space

Choose the Wrike Space you want to connect.

This allows Knak to sync:

  • Asset status

  • Asset URL

  • Configured custom fields

  • Optional comments

Note: Each integration can connect to only one Wrike Space. Create additional integrations if you need to connect multiple Spaces.

Manage Your Integration

After setup, view your integration in the My Platform Connection list on the Integrations page.

From here, you can:

  • View the configuration

  • Edit the integration

  • Delete the integration

My Platform Connections section.

To connect a new integration or re-add a deleted one:

  1. Scroll to All Platforms.

  2. Find the Wrike tile.

  3. Click Connect or Add Another Connection.

Wrike integration tile with the "Add Another Connection" button highlighted.

Map Wrike Custom Fields

You can sync Wrike custom fields to the Info tab of your Knak assets.

Create Matching Fields in Knak

Contact your Knak account team to create matching custom fields.

For example:

Wrike Custom Field

Knak Custom Field

Deadline

Deadline

Campaign Owner

Campaign Owner

The field names should match the information you want to sync.

Configure Field Mapping

After the fields are available:

  1. Open the Wrike integration page in Knak.

  2. Select the connected Wrike Space.

  3. Map each Wrike field to the corresponding Knak field.

Integration Options

The Wrike integration includes several optional settings.

Option

Description

Enable Live Updates

Automatically sync mapped fields whenever they change in Wrike. Turning this off requires manual updates from the asset's Project Management section. Live updates may increase Wrike API usage.

Add Knak Comments in Wrike

Sends comments added in Knak to the linked Wrike task.

Add Knak Status in Wrike

Syncs the Knak asset status, such as Draft, In Review, or Approved, to Wrike.

Add Link to Knak Asset in Wrike

Adds a clickable link to the Knak asset on the linked Wrike task.

Restrict to Brands

Limits which Knak brands can use this integration.

Note: Comments created in Wrike do not sync back to Knak.

Link a Wrike Task to a Knak Asset

After the integration is configured:

  1. Open any Knak asset.

  2. Select the Info tab.

  3. Locate the Project Management section.

  4. Paste the URL of your Wrike task.

The asset is now linked to Wrike. Configured fields and settings begin syncing automatically.​

Knak asset Info tab with the Project Management section for linking a Wrike task.


​Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.

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