Generate Client ID & Client Secret
Open your Acoustic account and navigate to Settings > Administration > Organization Settings.
On the following screen expand 'Application Account Settings' and select 'Add application'
On the popup screen enter a name and description for you application, click save and on the following screen record Client ID and Client Secret details.
Gather User account refresh token
Select 'Add Account Access' (Also located under Application Account Access)
Find the Knak integration you set up in step 1, select a user to grant access to, add and description and select Add.
After you complete the above step you will receive an automated email from Acoustic, the email will contain a User account refresh token. Record the details of the token.
Rest API endpoint details
Navigate to Settings in the top right corner of the screen.
View your Campaign account information, the key piece of data you need is your Pod number:
Find your Pod number in the table below and record the corresponding 'New URL'
Set up the integration in Knak
Navigate to the Admin section (top button on the left)
Go to Integrations > Platforms
Locate the Acoustic tile under "All Platforms" and click Connect
Complete the form by entering the details you gathered in the above steps.
In the REST Endpoint URL field enter the New URL details excluding everything after .goacoustic.com
By default, all assets will be synced to the root folder in your acoustic account. If you want to sync to a different folder you can designate the folder to sync to by adding a new URL in the 'folder path' field.
That's it! You can now sync emails directly to your Acoustic Integration.
Managing your integration
Now that your integration is set up, you can view its configuration, edit it, or delete it from the "My Platform Connection" list on the Integrations page.
If you need to connect a new integration – or re-add a previously deleted one – you can do so by scrolling down to the "All Platforms" section and clicking Connect or Add Another Connection on the relevant platform tile.
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com