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Manually Import an Email into Salesforce Marketing Cloud

Bring a Knak email into Salesforce Marketing Cloud (SFMC) without using the Salesforce Marketing Cloud integration.

Bring a Knak email into Salesforce Marketing Cloud (SFMC) without using the Salesforce Marketing Cloud integration.

If you do not use the Salesforce Marketing Cloud integration, you can export your email from Knak and manually upload it into Salesforce Marketing Cloud.

Tip: For a faster workflow, use the Knak Salesforce Marketing Cloud integration to sync emails directly into Salesforce Marketing Cloud. See Salesforce Marketing Cloud Integration for more information.

Export Your Email from Knak

Download the HTML File

  1. Open your email in Knak.

  2. Click Actions in the top-right corner.

  3. Select Download.

  4. Click Download HTML for SFMC.

    Actions menu expanded with Download HTML for SFMC visible.

Copy the Email HTML Code

  1. Locate the downloaded .html file on your computer.

  2. Open the file in your web browser.

  3. Right-click anywhere on the page.

  4. Select View Page Source.

    Browser menu with View Page Source selected.
  5. Select all of the code.

  6. Copy the code.

    Full HTML source code selected.

Import the HTML into Salesforce Marketing Cloud

Step 1: Open Content Builder

  1. Log in to Salesforce Marketing Cloud.

  2. Click Content Builder.

    Homepage for SFMC with red box around content builder tab

Step 2: Create a New Email

  1. Open the folder where you want to store the email.

  2. Click Create in the top-right corner.

  3. Select Email Message.

    Create an email page in SFMC with Email Message selected

Step 3: Choose HTML Email

  1. Open the menu beside Create Email.

  2. Select HTML.

    Create an email page with HTML selected for creation option

Step 4: Define Email Properties

  1. Enter any required email details, including:

    • Email name

    • Description

    • Folder location

    • Campaign

    • Business unit sharing settings

    • Target language

  2. Click Next when finished.

    Define Email Properties page

Step 5: Paste the HTML Code

  1. Locate the Add Content screen.

  2. Click the area labeled Click here to paste code directly.

  3. Paste the HTML code you copied from the page source.

    Add content page empty with red box around where to paste email HTML

Step 6: Add Email Details

  1. Enter your email subject line.

  2. Enter your preheader text.

  3. Click Next.

Step 7: Preview and Test

Before sending your email:

  1. Open the preview screen.

  2. Review the email content.

  3. Send test emails.

  4. Confirm the email renders correctly across devices and email clients.

    Preview and Test view of an email in SFMC.

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.

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