There are a few different options that we can configure for you on the set up of your account to determine how you would like to organize your image files.
To have a folder created for each brand in your instance.
To have a folder created for each email built in your instance.
You can have both options turned on if you want the images to be organized within each email within their individual brand.
Accessing the Image Library
As an admin on an account you can access the image library going to the Admin section (upper button on the top left) > Company > Image Library
Here you will be able to upload an image and create a shared folder.
From here you can see the folder structure, upload images and create shared folders.
User Access to the Image Library
Permissions for images can be set for different roles under company settings. Roles can be set to:
Update Folder Permissions
Ability to read all folders, regardless of read permissions set
For more information, see here.
The file types supported for upload are:
We would recommend a maximum file size of 2MB for any image to avoid negative impacts on your email deliverability and performance.
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email email@example.com