Access the Image Library
Admins can access the Image Library from the Admin section.
Click Admin in the upper left.
Go to Company.
Select Image Library.
From here, you can:
Upload images
Create shared folders
View your folder structure
To Manage Access
Control who can view, edit, and manage each folder using customizable permissions:
Click the Edit icon on any folder to open the permissions panel.
By default, all users have full access. To restrict access, remove the default setting using the trash can icon.
Click Add Permission and choose from the following access types:
Everyone – All users in your account
User – Specific individual users
Role – Based on assigned role (Builder, Approver, Administrator)
Brand – Based on assigned brand
Each permission type allows you to enable or disable:
Read – View folder contents and insert images into emails
Write – Upload, edit, and delete images
Manage Folders – Change folder structure and permissions
You can create multiple combinations for fine-grained control.
Subfolder Access
Subfolders can either:
Inherit permissions from their parent folder
Use custom rules set specifically for the subfolder
Role-Based Access
Go to Company Settings > Roles, select a role, and click View Permissions to adjust:
Update Folder Permissions – Allows the role to change folder permissions
Read All Folders – Allows full read access, even when restricted (default for Admins)
Supported File Types and Upload Limits
You can upload the following image formats:
JPEG
PNG
GIF
TIFF
Best practices:
Recommended max size: 2 MB (to optimize deliverability and performance)
Maximum allowed size: 10 MB
Uploads over 10 MB will generate an error message.
FAQs
1. How can I control the default static image for a GIF?
The first frame of the GIF is used as the default static image. Make sure the first frame looks good on its own.
2. How can I add a link to a PDF in my asset?
Upload the PDF to the Image Library in the admin panel. Then, link it in your asset (e.g., add it to a button).
Troubleshooting
If an image fails to upload:
Confirm the file format is supported (JPEG, PNG, GIF, TIFF).
Check the file extension in the URL.
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com