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Configure the Image Library

Set up shared image folders, manage access, and ensure proper image use across your account.

Updated over a week ago

Access the Image Library

Admins can access the Image Library from the Admin section.

  1. Click Admin in the upper left.

  2. Go to Company.

  3. Select Image Library.

From here, you can:

  • Upload images

  • Create shared folders

  • View your folder structure


To Manage Access

Control who can view, edit, and manage each folder using customizable permissions:

  • Click the Edit icon on any folder to open the permissions panel.

  • By default, all users have full access. To restrict access, remove the default setting using the trash can icon.

  • Click Add Permission and choose from the following access types:

    • Everyone – All users in your account

    • User – Specific individual users

    • Role – Based on assigned role (Builder, Approver, Administrator)

    • Brand – Based on assigned brand

Each permission type allows you to enable or disable:

  • Read – View folder contents and insert images into emails

  • Write – Upload, edit, and delete images

  • Manage Folders – Change folder structure and permissions

You can create multiple combinations for fine-grained control.

Subfolder Access

Subfolders can either:

  • Inherit permissions from their parent folder

  • Use custom rules set specifically for the subfolder

Edit folder popup view with custom permissions applied

Role-Based Access

Go to Company Settings > Roles, select a role, and click View Permissions to adjust:

  • Update Folder Permissions – Allows the role to change folder permissions

  • Read All Folders – Allows full read access, even when restricted (default for Admins)

Role permissions for the image library

Supported File Types and Upload Limits

You can upload the following image formats:

  • JPEG

  • PNG

  • GIF

  • TIFF

Best practices:

  • Recommended max size: 2 MB (to optimize deliverability and performance)

  • Maximum allowed size: 10 MB

Uploads over 10 MB will generate an error message.


FAQs

1. How can I control the default static image for a GIF?

The first frame of the GIF is used as the default static image. Make sure the first frame looks good on its own.

2. How can I add a link to a PDF in my asset?

Upload the PDF to the Image Library in the admin panel. Then, link it in your asset (e.g., add it to a button).

Troubleshooting

If an image fails to upload:

  • Confirm the file format is supported (JPEG, PNG, GIF, TIFF).

  • Check the file extension in the URL.


Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com

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