Accessing the Image Library
As an admin on an account you can access the image library going to the Admin section (upper button on the top left) > Company > Image Library
Here you will be able to upload an image and create a shared folder.
From here you can see the folder structure, upload images and create shared folders.
User Access to the Image Library
Permissions for images can be set for different roles under company settings. Roles can be set to:
Update Folder Permissions
Ability to read all folders, regardless of read permissions set
For more information, see here.
Image Compatibility
The file types supported for upload are:
JPEG
PNG
GIF
TIFF
We would recommend a maximum file size of 2MB for any image to avoid negative impacts on your email deliverability and performance. Just a heads up that the maximum file size that can be uploaded is 10 MB, you will receive an error/warning message if a file exceeds that amount!
Also if you need to upload a link to a pdf, you can do so by uploading a pdf to the image library from the admin side of the platform and add the link to your asset. In this tutorial we go over how to add a pdf to a button so when the user clicks on the button it will open the uploaded pdf file:
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com