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Brandfolder DAM Set Up Guide

Connect your Brandfolder Digital Asset Management (DAM) account to Knak. Access your Brandfolder images directly while building emails and landing pages.

Before You Begin

Before you set up the integration, make sure:

  • You have access to both your Brandfolder account and your Knak account.

  • Your Brandfolder account includes at least one Brandfolder.

  • The Brandfolder user you use for the integration has access to all the assets you want to use.

Important: The integration uses the same permissions as the Brandfolder user whose Application Programming Interface (API) key you provide. Use an account with the appropriate access.

Find Your Brandfolder API Key

Follow these steps to locate your API key in Brandfolder.

  1. Sign in to your Brandfolder account.

  2. Click your profile name in the top-right corner.

  3. Select My Profile.

    Brandfolder profile menu showing My Profile.

  4. Select Integrations from the left navigation.

    Integrations tab visible on the left navigation menu.

  5. Locate your API Key.

  6. Click Copy Key.

    Integrations page displaying the Copy Key button.

Important: Keep your API key private. Do not share it with anyone.

Connect Brandfolder in Knak

Use your Brandfolder API key to create the integration.

  1. Click Admin in the top-left corner.

  2. Go to Integrations.

  3. Click Platforms.

    Integrations > Platforms navigation in the admin side of Knak.

  4. Find the Brandfolder tile under Digital Asset Management.

  5. Click Connect.

  6. Paste your Brandfolder API key into the API Key field.

  7. Click Create New Integration.

Your Brandfolder account is now connected to Knak. You can now browse your Brandfolder assets while creating emails or landing pages.

Manage Your Integration

After setup, view your integration in the My Platform Connection list on the Integrations page.

From here, you can:

  • View the configuration

  • Edit the integration

  • Delete the integration

My Platform Connections section.

To connect a new integration or re-add a deleted one:

  1. Scroll to All Platforms.

  2. Find the Brandfolder tile.

  3. Click Connect or Add Another Connection.

Brandfolder tile with Add Another Connection button highlighted.

Troubleshooting

The Integration Fails During Setup

Make sure your Brandfolder account contains at least one Brandfolder before creating the integration.

Images Do Not Load

Verify that your image URL ends with a supported file format.

Supported File Types

PNG (.png)

GIF (.gif)

JPEG (.jpeg, .jpg)

TIFF (.tiff, .tif)

If the issue continues, verify that the Brandfolder user associated with the API key has permission to access the asset.

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.

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