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Set Up Knak Launch for Marketo

Configure cloneable Marketo program templates in Knak. Enable users to clone programs, sync emails, and schedule campaigns directly from Knak.

Before You Begin

Knak Launch for Marketo lets you:

  • Clone Marketo programs from within Knak

  • Sync emails into new programs

  • Schedule email campaigns from Knak

  • Control access by brand

To enable scheduling functionality:

  1. Go to Admin > Settings > Advanced

  2. Enable Use Schedule Programs

Admin settings page showing the “Use Schedule Programs” setting

Marketo Setup Requirements

Before configuring Knak, prepare your Marketo programs.

Your Marketo programs must meet these requirements:

Requirement

Details

Program type

Use an Email Program or Default Program

Email count

Include exactly one email per program

Email status

Approve the email before use

Program naming

Use a unique program name within the folder

Break the Email Template Association

You must remove the email’s association with its Marketo template.

  1. Open the email in Marketo

  2. Enter edit mode by creating and editing a draft

  3. Click Edit Code

    Marketo email editor showing the Edit Code option
  4. Add the following code directly below the <head> tag:
    <!---->

    Adding code into the email editor in Marketo.
  5. Save the email

This breaks the email’s template association.

To confirm the change worked:

  1. Open the email details

  2. Verify the Template field displays None

  3. Approve the email so it is no longer in draft status

    Email details page showing “Template: None”

Prepare Programs for Scheduling

Your Marketo program must include an audience before Knak can schedule the campaign.

Add an Audience to Your Program

For Email Programs:

  • Use the program’s default Smart List

  • Ensure the Smart List contains at least one lead

For Default Programs:

  • Create a Smart Campaign

  • Add audience filters to the campaign’s Smart List

  • Configure the campaign flow to send the email

Scheduling Notes

  • Default Programs require a Smart Campaign to trigger the send

  • Smart campaigns are deactivated when a program is cloned

  • Knak automatically reactivates smart campaigns during scheduling

  • Emails must include a subject line before scheduling


Configure Program Templates in Knak

After preparing your Marketo programs, configure them in Knak.

  1. Go to Integrations > Program Templates

  2. Click Add Template

    Program templates page in Knak.
  3. Configure Template Fields

    • Brand

      • Select which brands can access the template. Users can only access templates assigned to their brand permissions.

    • Program Template Name

    • Description

    • Integration

    • Workspace

    • Program

  4. Click Add Template

    Add Template settings modal

Draft Approval Behavior

By default, synced emails may appear in Marketo as drafts.

If you want emails to automatically approve when they sync to Marketo:

  1. Go to Integrations

  2. Open your Marketo integration

  3. Expand Advanced Options

  4. Enable Set synced emails to "Approved" in Marketo

  5. Press Save Changes.

    Marketo integration settings modal in Knak with Set Synced Emails to "Approve" in Marketo enabled.

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.

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