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Adobe Campaign Classic
Adobe Campaign Classic Integration
Adobe Campaign Classic Integration

Set up an integration to sync emails between Knak and Adobe Campaign Classic

Felix Higgs avatar
Written by Felix Higgs
Updated over a week ago

Step 1 Create an API User:

Create an API User in Adobe Campaign Classic. The Username and Password will be used with the new Knak Integration.

Replace the three access conditions with the single condition, and the following regarding folder access.

The API user must be granted the "PREPARE DELIVERIES" Named Right.

Give the API user read and write access to the folder(s) containing deliveries or delivery templates that you wish Knak to be able to sync to. Change this by right clicking a folder β†’ properties β†’ security tab:

If intending to give the API user access to all sub-folders under the selected folder, ensure that the "propagate" option is selected.

Step 2 Create integration in Knak

Go to Integrations > Platforms

and click on + Add New Integration. Select Adobe Campaign Classic and enter the username and password from the API user.

If the Adobe Campaign Classic URL is hosted by Adobe, enter the instance URL. This can be found under File > Connections when connected to the Campaign instance.

If this is an on premise instance (no public URL), please contact so we can arrange access.

Step 3 Syncing an email to Campaign Classic

After you set up the integration, you are ready to sync an email over to Campaign Classic.

  1. Create a blank delivery in Campaign Classic.

  2. In Knak, go the email and select Publish > Sync

  3. Select the Campaign Classic integration and select the Delivery where you want to sync the email and select sync.

An email can be synced to any delivery that is in the 'editing' state in Campaign Classic.

Use the 'Preview' tab in the Campaign delivery to have the best view of the email.

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email

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