Create an API User
Create an API User in Adobe Campaign Classic. The Username and Password will be used with the new Knak Integration.
Replace the three access conditions with the single condition, and the following regarding folder access.
The API user must be granted the "PREPARE DELIVERIES" Named Right.
Give the API user read and write access to the folder(s) containing deliveries or delivery templates that you wish Knak to be able to sync to. Change this by right-clicking a folder → properties → security tab:
If intending to give the API user access to all sub-folders under the selected folder, ensure that the "propagate" option is selected.
Create integration in Knak
Navigate to the Admin section (top button on the left)
Go to Integrations > Platforms
Locate the Adobe Campaign tile under "All Platforms" and click Connect
Enter the username and password from the API user
If the Adobe Campaign Classic URL is hosted by Adobe, enter the instance URL. This can be found under File > Connections when connected to the Campaign instance.
If this is an on-premise instance (no public URL), please contact support@knak.com so we can arrange access.
Managing your integration
Now that your integration is set up, you can view its configuration, edit it, or delete it from the "My Platform Connection" list on the Integrations page.
If you need to connect a new integration – or re-add a previously deleted one – you can do so by scrolling down to the "All Platforms" section and clicking Connect or Add Another Connection on the relevant platform tile.
Syncing an email to Campaign Classic
After you set up the integration, you are ready to sync an email over to Campaign Classic.
Create a blank delivery in Campaign Classic.
In Knak, go to the email and select Publish > Sync
Select the Campaign Classic integration, select the Delivery where you want to sync the email and select sync.
An email can be synced to any delivery that is in the 'editing' state in Campaign Classic.
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com