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How to lock emails & landing pages

Prevent unauthorized edits to completed assets by locking them in the Studio.

Updated over 3 weeks ago

Turn On Locking for Completed Assets

You must first enable the setting to lock completed assets.

  1. Go to the Admin side of the platform.

  2. Click Settings.

  3. Select Review.

  4. Toggle on Lock completed emails and pages for editing.

This setting will prevent non-authorized users from editing emails and landing pages once they are marked as Completed.

Settings toggle in Admin > Settings > Review

Lock an Email or Landing Page

Marking an asset as Completed will automatically lock it.

Steps to Lock an Asset

  1. Go to the Studio.

  2. Find the email or landing page you want to lock.

  3. Click the three dots on the right side of the asset.

  4. Select Mark completed from the dropdown.

dropdown with “Mark completed”

Once marked, end users will no longer be able to edit the asset. Only users with specific permissions will be able to make changes.

Locked asset with tool tip saying "editing this email is locked because it has been completed."

View Completed (Locked) Assets

You can filter completed assets directly from the Studio.

  1. Open the Studio.

  2. Apply the Completed filter to see only locked assets.

Studio filter set to Completed

Allow Edits to Locked Assets

Users with the Edit Locked Emails role permission can still edit locked assets.

Role permission for edit locked emails toggled on.

Need more help? Contact support via live chat using the chat bubble in the bottom right corner or email support@knak.com.

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