Request reviews from other members from your team with ease by using the review tab in Knak to send a notification and an email to select team members to review and approve or request changes to your email or landing page. You can send assets for review to individual users or your admin can set up Review Groups with pre-selected users to review your team's assets. If you're an admin and you need help setting up review groups, check out our Set up Review Groups help document for more information.

When an email or landing page is sent for review, the reviewer will receive an email from the email address noreply@knak.com and the email will have a subject line "Email Approval Requested" followed by the date sent and the subject line added in Knak.

Here is a screenshot of an example of the review request in a Gmail account:

The person who requests the approval is at the top of the email. Then there may be a note from them as well. From this email you will see a preview of what the email looks like as well as a button that will direct you to view the asset in Knak and add comments.

To access the email, you can either click the "View Email and Add Comments" button as shown in this screenshot from your email inbox:

Or you can login to Knak and check the "My Tasks" section in the homepage of the Studio side of the platform to look through assets that need to be approved:

If you're happy with all the contents of the email - go to the 'Reviews' tab and select 'Approve'

If you were the last reviewer, the person responsible for the email will be notified that the email is fully approved and ready for deployment. If you were not the last reviewer, the email will go onto the next reviewer. If they request changes, you will be notified about the changes they have requested so you are still kept in the loop.

Spot a mistake in the email? Or, have a recommendation that you want to make? No problem. Just click on the Request Changes button under the Review tab and select 'Collaborate'. More details on can be found in our Collaborations help document.

Click on any part of the email and enter a comment. On the right side you will see all the comments

You can view the status of the email in Knak at any time to keep track of the approval process if you're not the only approver.

Account admins have the power to manually change the status of an email to approved. Just open the email and head to the info tab. On the right side you will see 'Mark as Approved'

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com