What Is an Audit Trail?
An Audit Trail is a record of the actions performed on an Email or Landing Page. It helps you understand what changes were made over time. It also provides additional context alongside your asset's version history.
Use the Audit Trail to:
Review changes made to an asset.
Confirm when key actions occurred.
Track approval, download, synchronization, or translation activity.
Note: The Audit Trail records activity for individual assets. Use it together with Version History for a complete view of an asset's changes.
Where to Find the Audit Trail
You can access the Audit Trail from the Info tab within any Email or Landing Page.
Open your Email or Landing Page.
Click the Info tab.
Review the Audit Trail section.
Actions Logged in the Audit Trail
The Audit Trail records a variety of actions. The available entries include the following.
Approval Activity
The Audit Trail logs approval-related actions such as:
Sent for Approval
Resent for Approval
Approval Edited
Approvals Completed
Marked as Approved
Marked as Draft
Approvals Deleted
Marked as Completed
Download Activity
The Audit Trail records when your asset is downloaded in different formats.
Supported download events include:
Download HTML
Download PDF
Download Dynamic Content Variations PDF
Download CRM ZIP
Download PDF for Mobile View
Download PDF Without Details
Download PNG with Details
Download PNG for External Review
Download PNG for Mobile View
Download PNG
Download Veeva CRM ZIP
Synchronization Activity
The Audit Trail records synchronization events with connected integrations.
Examples include:
Synced to [Integration Name]
Resynced to [Integration Name]
Program Cloned
Program Updated
Translation Activity
The Audit Trail records translation requests.
Supported events include:
Translation Requested
Translation Re-requested
AI Email Generation Activity
The Audit Trail shows when an email was created with AI. This includes emails made with AI Email Generation in Knak. AI Email Generation is a Knak feature that builds an email for you from a written prompt. It also includes emails made from an outside AI tool, such as Claude.
The Audit Trail entry also shows your prompt details. Use this to:
Confirm that an email was created with AI.
See the prompt that was used to create the email.
Reuse or improve a prompt for your next email.
Supported events include:
Created with AI
Created with AI via [AI Tool Name]
The Audit Trail entry depends on how the email was created.
How the email was created | What the Audit Trail shows |
Without AI | A creation entry with the name of the person who created the email |
With AI Email Generation in Knak | Created with AI, along with your prompt details |
With an outside AI tool through the Knak Model Context Protocol (MCP) connection | Created with AI via the tool's name, along with your prompt details. For example, Created with AI via Claude. |
To view the prompt details:
Open your email.
Click the Info tab.
Find the entry that starts with Created with AI in the Audit Trail section.
Review the prompt details shown with the entry.
Note: The MCP connection lets you create Knak emails from an outside AI tool, such as Claude. To learn more about AI Email Generation, see AI Email Generation: FAQ.
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.