Step 1: Log in and Access the Admin Page
Log in to your Knak account.
Go to the Admin section.
Step 2: Open Platform Integrations
In the Integrations drop-down, click Platforms.
Step 3: Find Smartling Under Translation
Scroll down to the Translation section.
Find the Smartling Tile and click Connect.
Step 4: Enter Integration Details
Gather the following information from your Smartling dashboard:
Account ID (also called "Account UID")
Username (User Identifier)
Password (Token Secret)
REST Endpoint URL:
api.smartling.comIntegration Name
Where to Find These Credentials
Go to Integration Management → API in Smartling.
Choose from:
Project Tokens for a specific project.
Account Tokens for full access.
Finding the Smartling Account ID
You can find it in two places:
In the URL after signing in:
https://dashboard.smartling.com/accounts/{ACCOUNT_UID}/projectshttps://app.smartling.com/app/account/{ACCOUNT_UID}/...
In Settings → Organization or Account Settings → API. Look for the Account UID.
Step 5: Additional Settings (Optional)
Auto-Authorize
If ON, translation requests are immediately authorized.
If OFF, someone must manually authorize jobs in Smartling.
Custom Placeholder Format
What It Does
Lets you define custom placeholders (like triple braces) to exclude text from translation.
Example: Use
\{\{\{.*?\}\}\}for triple brace placeholders.
Why It Matters
Prevents dynamic text or code from being altered.
Reduces post-translation fixes.
Gives more control over what gets translated.
Base asset:
Translated asset:
Restrict Integration by Brand
Select Brand Restricted.
Choose which brands can access Smartling.
Only selected brands will see or use the integration.
Step 6: Save the Integration
Click Create New Integration.
Managing Your Smartling Integration
Go to My Platform Connection to view, edit, or delete the integration.
To add another connection Smartling connection, scroll through the Platforms page to get to the Translations section and click Add Another Connection.
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.