Before You Begin

Complete the following steps before using the Smartling integration in Knak.

1. Set Up the Smartling Integration

You must connect Smartling to your Knak instance before submitting translations.

Follow the Smartling Integration Setup Guide.

2. Add Target Languages in Smartling

You must add your target languages inside Smartling before selecting them in Knak.

Smartling controls which languages are available for translation.
Knak only displays languages already added to your Smartling project.

If you do not see a language in the Choose Languages step, add it in Smartling first.

Refer to Smartling’s documentation:
https://help.smartling.com/hc/en-us/articles/7115748265115-How-to-Add-a-Language-to-a-Project

Submit an Asset for Translation

Follow these steps to send your asset to Smartling.

Important: If your asset includes module variations that are not locked, all variations will be translated. This includes variations toggled off.

Step 1: Open the Translation Menu

Open your asset.
Click Translate in the top menu bar, then click the Translate Now button.

Step 2: Select the Smartling Integration

Choose your Smartling integration from the list.

Step 3: Choose Project and Workflow

Select your Smartling Project.
Select your Workflow.
Choose one of the following:
- Create New Job
- Add to Existing Job
Enter a Custom Job Name if needed.

Step 4: Choose Languages

Select the target languages for translation. Only languages configured in Smartling will appear. Learn how to set this up through Smartling's help documentation.

Step 5: Select the Campaign

Choose the campaign where the translated asset will live.
Configure optional settings:
- Add Notes for translators
- Apply custom field data from the base asset to translated variants
- Select a Due date
  - Note: If you do not see the option to select a due date, your admin may have hidden this setting in the Smartling integration configuration in Knak.
Click Submit Request.

How Translations Appear in Knak

Your translated assets display differently depending on campaign selection.

If Assigned to the Same Campaign

The translation appears as a collapsible card under the original asset from the Studio View.
Click View Translations to expand the list.

If Assigned to a Different Campaign

The translation appears as a separate asset from the Studio View.
It displays inside the selected campaign.

Check out Video Walkthrough below:

Troubleshooting

Update Out of Date Variants

Use Update Out of Date Variants when your base asset changes.

This button will:

Update edited elements
Add new elements
Remove deleted elements

If you delete a text element and add a new one, you must resubmit the asset for translation. The translated variants will reflect the changes after updating.