Knak

Knak supports multiple translation options. These include Knak AI, manual translations, and third-party integrations. XLIFF translations let you export content, translate it externally, and reimport it into Knak.

___________________________________________________________

You must enable XLIFF translations before you download or upload files.

- XLIFF Uploads
- Use Knak Translations

Select your XLIFF version: 1.2 or 2.0.

- This setting controls the file format used for downloads.

1. Open Admin in your Knak account.
2. Click Settings.
3. Scroll to Translations.
4. Turn on the following options:
 - XLIFF Uploads
 - Use Knak Translations
5. Select your XLIFF version: 1.2 or 2.0.
 - This setting controls the file format used for downloads.

Translation settings with XLIFF toggles enabled.

Download the base asset file before translating.

1. Open your asset.
2. Click the Translate tab.
3. Click Download Base Asset XLIFF.

Translate tab with the Download Base Asset Xliff option visible.

If you do not see this feature, reach out to Knak Support to enable XLIFF Uploads to your account.

Use an external translation tool to translate the file into your required languages. Each language creates a separate XLIFF file.

All module variations are included in the XLIFF file unless the module is globally locked.

- All module variations are included in the XLIFF file unless the module is globally locked.
- This includes variations toggled off.

Fully locked modules are not translated. This behavior is intentional.

- You can tell if a module has been globally locked by the warning "The module has been locked by your administrator" as well as the small lock icon by the module name:

Use this method for content like legal footers.

Create separate <a href="https://help.knak.io/en/articles/9707493-module-variations">module variations</a> per language when needed.

Globally locked module with English module variation toggled on.

- Fully locked modules are not translated. This behavior is intentional.
 - You can tell if a module has been globally locked by the warning "The module has been locked by your administrator" as well as the small lock icon by the module name:
- Use this method for content like legal footers.
- Create separate <a href="https://help.knak.io/en/articles/9707493-module-variations">module variations</a> per language when needed.
 Globally locked module with English module variation toggled on.

URLs do not appear for images or buttons.

- URLs appear only for text elements.
- URLs do not appear for images or buttons.

Upload each translated file to complete the process.

If you have a translation Integration such as <a href="https://help.knak.io/en/articles/9572880-send-directly-to-smartling-from-within-knak">Smartling</a> or <a href="https://help.knak.io/en/articles/8002643-send-directly-to-transperfect-from-within-knak">Transperfect</a>, you will need to select Use Knak Translations to continue. If not proceed to step 4.

Request translation modal with Use Knak Translations Button.

Choose your source language and translated languages.

Request Translation Modal with Upload Xliff selected in source selection page.

Upload or drag the correct file for each language.

Successful Xliff upload verifying file content.

1. Open the Translate tab.
2. Click Translate Now.
3. If you have a translation Integration such as <a href="https://help.knak.io/en/articles/9572880-send-directly-to-smartling-from-within-knak">Smartling</a> or <a href="https://help.knak.io/en/articles/8002643-send-directly-to-transperfect-from-within-knak">Transperfect</a>, you will need to select Use Knak Translations to continue. If not proceed to step 4.
 Request translation modal with Use Knak Translations Button.
4. Choose your source language and translated languages.
5. Click Next: Sources.
6. Set the source to Upload XLIFF.
 Request Translation Modal with Upload Xliff selected in source selection page.
7. Upload or drag the correct file for each language.
8. Click Next: Confirmation.
9. Review the summary.
10. Click Submit Request.
 Successful Xliff upload verifying file content.

You see a warning if the file does not match the asset content, or if it does not match the selected language. Upload the correct file to continue. 

Validation warning message for uploaded xliff file.

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email <a href="mailto:support@knak.com" rel="nofollow noopener noreferrer" target="_blank">support@knak.com</a>

Learn how to download, translate, and upload XLIFF files to manage manual translations in Knak.

Using XLIFF Translations

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Using XLIFF Translations

Enable XLIFF Translations

Steps

Download Your XLIFF File

Steps

Translate the Base XLIFF File

Important Behavior Notes

Module Variations

Globally Locked Modules

Links

Upload XLIFF Files to Knak

Steps

Validation Warnings

Walkthrough