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Bynder DAM Set Up Guide

Connect your Bynder Digital Asset Management (DAM) account to Knak. Browse, select, and upload assets directly from the Knak Builder.

Before You Begin

You need:

  • A Knak account with Admin access.

  • Access to your Bynder account.

  • One of the following:

    • Your Bynder Endpoint URL.

    • A Bynder Permanent API (Application Programming Interface) Token.

Tip: Using a Permanent API Token lets you connect without signing in each time.


Set Up the Bynder Integration

Step 1: Copy Your Bynder Endpoint URL

  1. Sign in to your Bynder account.

  2. Copy the URL from your browser's address bar.

    Bynder dashboard with the browser address bar highlighting the Endpoint URL.
  3. Remove anything that appears after .com before you paste the URL into Knak.

Your Endpoint URL should include only the base domain.

Step 2: Open the Integrations Page in Knak

  1. Sign in to Knak.

  2. Click Admin.

  3. Select Integrations from the left navigation.

  4. Click Platforms.

    Integrations > Platforms navigation in the admin side of Knak.
  5. Scroll to the Digital Asset Management section.

  6. Click Connect on the Bynder tile.

Step 3. Configure the Bynder Integration

Choose one of the following authentication methods:

  • Endpoint URL: Paste the Endpoint URL you copied from Bynder.

  • Permanent API Token: Paste your Bynder Permanent API Token.

For instructions on creating a Permanent API Token, see the Bynder documentation.

Step 4: Save the Integration

Click Create New Integration.

Your Bynder integration is now connected.

Bynder integration configuration fields.

Authentication When Using an Endpoint URL

If you connected using your Endpoint URL, you must sign in to Bynder the first time you access your assets from the Knak Builder.

After selecting Bynder as your file system, the Bynder sign-in screen appears.

Bynder authentication prompt within the Knak Builder.

Access Bynder Assets in the Knak Builder

After you connect your account, you can browse your Bynder assets directly from the Knak Builder using the Universal Compact View.

  • Browse your Bynder asset library.

  • Select images.

  • Upload images into emails.

  • Upload images into landing pages.

Universal Compact View inside the Knak Builder.

Manage Your Integration

After setup, view your integration in the My Platform Connection list on the Integrations page.

From here, you can:

  • View the configuration

  • Edit the integration

  • Delete the integration

My Platform Connections section.

To connect a new integration or re-add a deleted one:

  1. Scroll to All Platforms.

  2. Find the Bynder tile.

  3. Click Connect or Add Another Connection.

Bynder integration tile with "Add Another Connection" button highlighted.

Troubleshooting

Images Do Not Load

If an image does not appear in your image library, verify that the image URL ends with one of the supported file formats.

Supported File Formats

PNG (.png)

GIF (.gif)

JPEG (.jpeg, .jpg)

TIFF (.tiff)

If the image uses an unsupported format, Knak cannot import it.


Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.

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