Knak has a direct integration to Braze which allows you to sync with a click of a button.
Information in Braze
There are a couple of things you will need from Braze to integrate with Knak:
You will need to get the Braze Environment URL. This can be found in the address bar when you are logged into Braze. It will be the text before ".braze.com"
You will also need the API key from your Braze account. The key can be found under App Settings > Developer Console. You can create a new API Key if you don't have one by clicking on "+Create New API Key". The key will be found under 'Identifier'.
When creating the API key, the API key will need the following permissions:
You are now ready to create the integration in Knak.
Create an integration in Knak
On the left-hand side menu, click on the Admin menu
Go to Integrations > Platforms
Select the Braze platform
Enter an integration name, the API key and the Braze Environment URL
Click Create New Integration
Managing your integration
Now that your integration is set up, you can view its configuration, edit it, or delete it from the "My Platform Connection" list on the Integrations page.
If you need to connect a new integration – or re-add a previously deleted one – you can do so by scrolling down to the "All Platforms" section and clicking Connect or Add Another Connection on the relevant platform tile.
Sync email from Knak to Braze
After you have built the email in Knak and are ready to sync the email to Braze:
Go to Publish > Sync
Check the Asset name that you want to show in Braze and click Sync
The email is now synced to Braze. The email can be found under Engagement > Templates & Media in Braze.
Please remember to select the 'HTML Editor' and not the 'Drag-And-Drop Editor'. Knak assets will only be available under the HTML Editor:
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com