Note: Requires Administrator access and an Enterprise level subscription.
Knak users can be assigned a role which will govern what they can see and do when using Knak.
To view or setup roles, go to the Admin section (top left button)
and then go to Company Settings > Roles
Your account will have four roles already defined to begin with, you can also add your own custom roles.
To add a custom role click on '+ Create Role' in the the top right corner of the screen. On the popup you will see options to enable Knak functionality sorted by category. Click on each item you want to enable for the role you're creating and then click 'Create' when you're done.
You can also edit any existing roles by selecting 'edit' next to the relevant role.
Once you have your role setup, you can assign a user to the role by going to the User page and either inviting a new user or updating the assigned roles of an existing user. For more information click here.
Using Brands to control user access
In conjunction to roles, brands can also be used to govern user access. This is useful to ensure that a user is building emails for their brand type alone and doesn't have access to other brand emails and settings. You can add multiple brands if that's appropriate for the user.
Disclaimer on Knak Base Access and Permissions
In using Knak, there is a certain amount of base information that is made available to users that have access to a given brand. For example, if a user has access to a brand, they are able to see the emails and landing pages associated to that brand, as well as all of the users associated to that brand in order to be able to collaborate with them. Permissions give access to anything beyond the base functionality.
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email firstname.lastname@example.org