This article will describe the different email statuses.
There are four email statuses:
- Awaiting Approval
The typical life cycle of an email will go from:
Draft -> Awaiting Approval -> Approved -> Completed
However, the Completed status can happen at any stage after Draft.
When an email is created, the email status is Draft. This status will changed after it is sent for approval or marked as complete. Emails with this status will not appear in the Action Required section.
After an email has been Sent for Review:
The email status changes to Awaiting Approval.
Emails with this status will appear in the Action Required section with the action to Review for Approval.
After an email has been approved the reviewer(s), the email status changes to Approved:
Emails with this status will appear in the Action Required section with the action to Download/Sync:
This is the final status of an email. To change an email to this status, it has to be manually changed by pressing the ... and selecting Mark Completed in the drop down menu.
This email will no longer appear in the Action Required list of emails as there is no further action needed for the email. An email can be changed to completed at any time.
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