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Slack Integration

Integrate your account with Slack

Felix Higgs avatar
Written by Felix Higgs
Updated over 3 months ago

Follow these instructions to create the integration.

Note: A user with Integration Creation Permissions can do this.

To connect to the Slack Integration:

  1. Navigate to the Admin section (top left button)

  2. Navigate to Integrations

  3. Select Platforms

  4. Scroll down to 'Collaboration' section.

  5. Click on Connect on Slack integration (Will read “Reconnect” once connected).

  6. Go through the auth flow, and connect to the Slack workspace with your team members who work with the Knak app.

  7. When authorized, you will be redirected back to the same page, and Knak users will be automatically linked to slack users with the same effective email address.

  8. If the Slack integration button now shows as 'Reconnect', your integration is active.

  9. Start using your integration by tagging someone on your team in Knak. The notification will show up in Slack!

To connect an individual account (only needed if email address is different from Knak user email address)

  1. Slack must be connected at the company level first (Complete Steps 1-7 above).

  2. Navigate to Manage Profile.

  3. Scroll down and find the Link Slack User button (Will say re-link if already linked).

  4. Go through the auth flow, you should be redirected back to the manage profile page.

Everything should be setup, linked users should now receive Knak in-app notifications in Slack.

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com

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