How to Enable Knak AI
Only Admins can enable AI tools.
Go to Admin → Settings → AI Features.
Toggle Knak AI to on.
Enable specific tools:
Generate text content in the Editor
Alt-Text Suggestions for images in the Editor
Import HTML files and convert them to Knak emails
Subject Lines and Preview Text Agent for emails
Brand Voice for AI Agent
AI Asset Generation Permissions
To use Knak AI features, AI must be enabled at the account level. You must also have the required role permissions for the AI generation method you are using.
If your role is restricted to building from themes or modules, that same restriction will apply to asset generation.
If your organization requires more granular control over AI asset generation, contact Knak Support or your Customer Success Manager. An additional role permission can be enabled that allows admins to control which users can Create an Email using AI.
AI Text Generation
Use AI to write, refine, or rewrite your content directly in Knak’s editor.
Key Features:
Shorten, expand, or rewrite content
Apply tone or voice changes
Provide custom instructions
Learn more about this feature in our AI Text Generation Help Document.
AI Brand Voice
Ensure all AI-generated content reflects your brand's personality and tone.
Set Up:
Go to the Brand Settings page.
Click Add a Brand Voice.
Choose 4–7 attributes that define your brand.
Set up to 50 Brand Voice Rules.
Click Create Brand Voice.
Click Preview Brand Voice to see a sample.
Learn more about this feature in our Brand Voice Help Document.
AI Alt Text Suggestions
Add alt text to images quickly with AI suggestions.
Open an image’s settings.
Click Knak AI Suggestions.
Choose a result, edit it, or write your own.
📝 Tip: Set your asset language before using AI to get suggestions in the correct language.
Subject Line & Preview Text AI Assistant
Use this when your email content is mostly complete.
How It Works:
Generates subject line and preview text based on your email
Customize tone, length, or audience
Mix and match suggestions
💡 You can also prompt the AI with intended content, even if the email is empty.
AI suggestion panel for subject line/preview text
AI response to manual content prompts
Watch a demo video below:
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com







