Before You Begin
Before generating an email:
Enable Knak AI.
Prepare a prompt that describes your campaign.
Optionally gather supporting files, images, or URLs.
Generate an Email
Step 1: Start Your Email
You have two ways to begin.
Option 1: Create a New Email
Start with a blank AI-generated email.
Option 2: Clone with AI
Note: This feature is currently in Beta testing. Please reach out to kate.mosley@knak.com if you would like to participate.
Use an existing email as the starting point. Clone with AI preserves:
Layout
Modules
Branding
Colors
Structure
Knak AI generates new messaging based on your prompt.
To use Clone with AI
Drag an existing email into the Knak AI input field.
or click the three dot menu and select Clone with AI wherever the option appears.
Enter your prompt.
Generate your email.
Step 2: Enter Your Prompt
Describe the email you want to create.
Examples:
Product launch
Webinar invitation
Event follow-up
Newsletter
You can also add supporting content:
Campaign brief (PDF)
Copy document
Public URL
Step 3: Choose Your Design
Choose how Knak AI should build your email.
Options include:
Brand Theme
Previous Email PDF
Create a new layout
Step 4: Choose Your Modules (Optional)
You can manually select modules or let Knak AI recommend them.
Note: This feature is currently in Alpha testing. Please reach out to kate.mosley@knak.com if you would like to participate.
Select Modules Yourself
Choose this option if you want more control over the final layout.
Choose Modules as the design option.
Browse module previews.
Filter by category.
Search by module name.
Select up to 10 modules.
Knak AI uses your selected modules together with your prompt. Not every selected module will appear in the final email.
Let Knak AI Recommend Modules
Choose this option if you want Knak AI to select modules for you.
Enter your prompt.
Add supporting context.
Choose Modules as the design option.
Enable Auto-select modules.
Submit your request.
Knak AI recommends modules based on your prompt and context.
Step 5: Add Images
Upload images from:
Your computer
Knak Image Library
Digital Asset Manager (DAM)
You can also provide a public URL to help Knak AI locate relevant images.
Step 6: Generate Your Email
Click Submit.
Knak AI generates your email in a few minutes.
You'll receive a notification when it is ready.
Review Your Email
The generated email is fully editable.
You can:
Edit copy
Replace images
Rearrange modules
Update branding
Regenerate sections
Remix an Existing Prompt
Want to try a different direction?
Remix keeps:
Your prompt
Attachments
Previous inputs
Update your prompt and generate a new version.
Known Limitations
Feature | Limitation |
Themes | Best for layout; only default module variation supported |
Attachments | Max 20 files; 5MB per file |
Images | No image generation; only one image upload at a time |
Landing Pages | Not supported yet |
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.









