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Knak AI Assistants

Use AI tools in Knak to streamline email creation with smart suggestions for subject lines, alt text, and content writing.

Updated over a week ago

How to Enable Knak AI

Only Admins can enable AI tools.

  1. Go to AdminSettingsAI Features.

  2. Toggle Knak AI to on.

  3. Enable specific tools:

    • AI Alt Text Suggestions

    • Subject Line AI Assistant

Knak AI features settings in the administrator global settings section

AI Text Generation

Use AI to write, refine, or rewrite your content directly in Knak’s editor.

Key Features:

  • Shorten, expand, or rewrite content

  • Apply tone or voice changes

  • Provide custom instructions

Learn more about this feature in our AI Text Generation Help Document.

AI text generation button on a text box with choices to shorten, rewrite, or refine with prompt available to select

AI Brand Voice

Ensure all AI-generated content reflects your brand's personality and tone.

Set Up:

  1. Go to the Brand Settings page.

  2. Click Add a Brand Voice.

  3. Choose 4–7 attributes that define your brand.

  4. Click Save Brand Voice.

  5. Click Generate Preview to see a sample.

Learn more about this feature in our Brand Voice Help Document.

Bran Voice set up page on the admin side of the platform

AI Alt Text Suggestions

Add alt text to images quickly with AI suggestions.

  1. Open an image’s settings.

  2. Click Knak AI Suggestions.

  3. Choose a result, edit it, or write your own.

📝 Tip: Set your asset language before using AI to get suggestions in the correct language.

Alternate text AI suggestions button in image attributes menu

Subject & Preview AI Assistant

Use this when your email content is mostly complete.

How It Works:

  • Generates subject and preview text based on your email

  • Customize tone, length, or audience

  • Mix and match suggestions

Knak AI Assistance for subject line and preview text

💡 You can also prompt the AI with intended content, even if the email is empty.

  • AI suggestion panel for subject/preview

  • AI response to manual content prompts

Empty subject line and preview text section with prompt "Ask Knak AI to create a subject line for you!"

Watch a demo video below:


Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com

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