What Is Review Agent?
The Review Agent is part of Optimize Checks. It scans your email content against brand voice rules set by your Admin.
You see issues related to:
Spelling
Restricted words
Formatting rules
You do not see tone or personality feedback.
Who Can Use Review Agent?
Admins create and manage Brand Voice rules.
Builders run checks and fix flagged content.
Set Up Review Agent (Admin Only)
Before anyone can use the Review Agent, an Admin must complete setup of the Brand Voice Rules.
Step 1: Create Brand Voice Rules
Go to Admin Settings.
Go to Brand Settings.
Open the Brand Voice tab.
Select the Brand Voice you want to edit.
Add Brand Voice Rules.
Define allowed and restricted words.
Define formatting rules, such as punctuation usage.
Step 2: Assign Brand Voice to a Brand
Go to Brand List.
Select a brand and edit its settings.
Assign applicable Brand Voices and set a default.
Save your changes.
Each brand can have multiple Brand Voices assigned.
Each email uses the default rules assigned to its brand.
Run Review Agent
Open your email in the editor.
Open the Optimize Tab.
Run Review Agent.
The first run may take about one minute.
Results save automatically.
Any edit refreshes the check results.
Review Flagged Issues
Review Agent checks different elements in your email. Spelling, copy errors, styling; number of words per CTA; anything that you have included in your Brand Voice Rules.
Text Element Checks
You may see issues such as:
Incorrect brand name spelling.
Disallowed punctuation, such as em dashes.
Restricted words.
Each issue shows clear feedback.
Button Element Checks
Buttons are also checked.
Restricted words in buttons are flagged.
Example:
A banned buzzword appears in button text.
Fix or Dismiss Issues
For each flagged item, you have options.
Edit Manually
Click the highlighted element.
Update the text directly.
Fix Error
Click on the AI Assistant in the text box
Select "Fix Error"
Only the error will be updated.
Rewrite Using Knak AI
Select Fix.
Review the suggested rewrite.
Replace the content if it looks correct.
The rewrite follows your brand voice rules.
Dismiss an Issue
Use dismiss when:
The content is approved by your team.
The rule should not apply in this case.
Limitations
Review Agent currently checks rules only.
It does not check:
Tone and personality attributes
Use of specific modules
Rules that apply across multiple text fields.
Only defined brand voice rules are enforced.
Best Practices
Keep brand voice rules clear and specific.
Avoid overly broad restricted words.
Review rewrites before replacing content.
Need more help? Contact support via live chat using the chat bubble in the bottom right corner or email support@knak.com.