Overview
The Popup Text Editor lets you quickly adjust text formatting inside the Knak builder. Use it to make small, targeted changes to text blocks. Use the right-side style panel for global text settings.
When you click inside a text element in the Create tab, the popup editor appears at the top of the builder.
⚠️ Important: Formatting applied in the popup editor overrides global text settings such as font and size. Apply global styles using the right-side builder panel whenever possible.
Select Fonts and Adjust Text Size
Use the popup editor to change font styles or sizes for selected text.
Change Font or Font Size
Highlight the text you want to edit.
Open the popup editor menu.
Select a font or adjust the font size.
Use Text Formatting Options
Expand the “T” menu to access additional formatting tools.
Available Formatting Tools
From left to right, the menu includes:
Font weight
Bold
Italic
Underline
Strikethrough
Superscript
Subscript
Reset formatting
Reset Text Formatting
Use Reset Formatting to remove formatting changes.
Highlight the text.
Open the T dropdown.
Click the Tx icon to Reset Formatting.
This action removes styles applied with the popup editor. Global styles will apply again.
Create Bullet Points or Numbered Lists
Use the list tools to organize text into lists.
Add Bullet Points
Place the cursor in a text block.
Select the bullet or numbered list option.
Press Enter to add a new list item.
Create Sub-Bullets
Press Enter to create a new bullet.
Press Tab to indent and create a sub-bullet.
Exit a List
Press Enter twice to end the list and return to normal text.
You can customize list styles from the right-side panel.
Learn more here: List Style.
Change Text Color or Highlight Text
Use the color tool to apply text colors or highlights.
Apply Text Color
Highlight the text.
Click the A icon with the color box.
Select a new text color.
Highlight Text
Highlight the text.
Select a highlight color from the same menu.
Insert a Non-Breaking Space
A non-breaking space prevents two words from separating onto different lines.
Use this when you want words to stay together.
Place the cursor where you want the space.
Select the Non-Breaking Space option in the popup editor.
When you select the text block, a blue box shows where the non-breaking space appears.
Insert Emojis or Symbols
Use the popup editor to add symbols or emojis directly to your text. Symbols and emojis are available from separate dropdown menus.
Insert an Emoji
Place the cursor where you want to add the emoji.
Open the Emoji dropdown menu in the popup editor.
Browse the available emojis.
Select an emoji to insert it.
Note: If your account is connected to a supported Marketing Automation Platform (MAP), you may see options to filter emojis by platform compatibility. These filters help you choose emojis supported by your connected platform.
Insert a Symbol
Place the cursor where you want to add the symbol.
Open the Symbol dropdown menu in the popup editor.
Select the symbol you want to insert.
The symbol appears at the cursor location.
Learn more here: Use the Symbol and Emoji Picker.
Add or Edit a Hyperlink
Use the popup editor to insert or modify links inside a text block.
Insert or Edit a Link
Highlight the text.
Click the Link icon in the popup editor.
Configure the link in the popup window.
Available Link Types
You can link to:
A webpage
An in-app page
An email address
An SMS message
A phone call
You can also choose:
Open in a new tab
Open in the same tab
Add link tracking
Click Save to apply the changes.
Break or Remove a Link
You can remove a hyperlink while keeping the text.
Highlight the linked text.
Click the Break Link option in the popup editor.
This action removes the hyperlink. The text remains unchanged.
Add Special Links or Merge Tags
You can insert Merge Tags into your content using the popup editor.
A Merge Tag automatically inserts personalized information. Examples include a recipient's name or company.
Note: Merge tags and Special Links must already be configured in your Knak account. Learn more here: No Code and Multi-MAP Merge Tags.
Insert a Merge Tag
Merge tags can be inserted using the Tag dropdown menu.
Place the cursor where you want the merge tag.
Open the Tags dropdown menu in the popup editor.
Select the merge tag you want to insert.
Insert a Special Link
Special Links are merge tags configured as links. These can be found in the Links dropdown menu.
Highlight the text where you want to add the link.
Open the Links dropdown menu in the popup editor.
Select the Special Link you want to insert.
Add Knak Send Tags
This feature is in Alpha testing! Please reach out to spencer@knak.com if you have any questions.
Use Knak Send Tags to add personalized content to emails that you plan to send with Knak Send. A Knak Send Tag is a placeholder. You add the placeholder while building your email. You map it to contact information in Knak Send before sending.
For example, add a placeholder for a recipient's first name. Knak Send can replace the placeholder with each recipient's first name when the email is sent.
Insert a Knak Send Tag
Place the cursor where you want to add personalized content.
Open the Knak Send Tags dropdown menu in the popup editor.
Click + Add Placeholder Tag to create a new tag.
Enter a name for the tag.
Insert the tag into your content.
You can also select an existing placeholder tag from the dropdown menu.
Note: Tag names cannot contain spaces. Use letters, numbers, or underscores. Start the name with a letter or underscore.
Map Your Knak Send Tags
The placeholder remains visible while you edit your email. Before sending your email, open it in Knak Send.
Map each placeholder tag to the matching contact field. Add a default value to prevent blank personalized content when contact information is missing. You must map each placeholder tag before you can schedule or send the email.
Learn more here: Personalize Emails with Knak Send.
Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.