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Administrator Settings

Adjust admin-level configurations to control your workspace's editor defaults, module behavior, sync options, AI usage, and more.

Administrator Settings let you configure workspace-wide defaults and features for all users in your Knak workspace. Changes made in this section affect the entire workspace unless otherwise noted.

Depending on your workspace configuration, subscription, or enabled integrations, some settings may not be available.

Before You Begin

Before updating Administrator Settings, make sure:

  • You have Administrator access to the workspace.

  • You understand that changes may affect all users in the workspace.

  • Any required integrations, such as Marketo or a Digital Asset Manager (DAM), are already configured if you plan to use related settings.

Tip: Some settings are only available when specific features, integrations, or beta programs are enabled for your workspace.

Access Administrator Settings

To open Administrator Settings:

  1. Select Admin in the left navigation menu.

  2. Then click Settings.

The Settings menu with Admin highlighted.

Administrator Settings Overview

Administrator Settings are organized into sections based on the features they control.

Review the sections below to configure your workspace defaults and administrator options.

  • Editor: Configure default editor behavior, layout, permissions, and editing features.

  • Modules & Themes: Manage shared modules and theme-related settings.

  • Sync: Configure integrations and asset synchronization.

  • Review: Manage approval and review workflows.

  • Login: Configure authentication methods and session settings.

  • AI Features: Enable and manage Artificial Intelligence (AI) capabilities.

  • Translations: Configure translation workflows and supported translation providers.

  • Advanced: Manage beta features, scheduling, and workspace-wide advanced options.

  • Email Testing: Configure email testing tools and supported email clients.

Editor Settings

Configure the default editor experience for everyone in your workspace.

Layout & Editing

  • Default Email Width: Sets the default width for new emails. Recommended: 600 px.

  • Mobile Breakpoint: Determines when emails switch to the mobile layout. Recommended: 480 px.

  • Mobile Preview Width: Controls the width of mobile previews, PNG exports, and PDF downloads. Recommended: 390 px.

  • Landing Page Mobile Breakpoint: Determines when landing pages switch to the mobile layout. Recommended: 580 px.

  • Default Landing Page Width: Sets the default width for new landing pages. Recommended: 1000 px.

  • Line Height: Sets the default line spacing for text.

  • Enable Custom Line Heights: Lets you define specific line height values for desktop and mobile.

  • Use Pixels in Custom Line Height: Allows pixel (px) values when using custom line heights.

  • Optimize HTML for Outlook Forwarding: Improves rendering when emails are forwarded in Microsoft Outlook. This increases the HTML file size.

  • Enhanced Preview Text: Prevents additional preview text from appearing when preview text is shorter than 90 characters. This increases the HTML file size.

  • Automatically Enable Override Restrictions: Automatically enables Override Restrictions for supported assets. When disabled, administrators must enable this setting manually.

  • Enable Half-Size Fonts: Adds intermediate font sizes such as 12.5 px and 13.5 px.

  • Custom Email Titles: Lets you define an email title that is different from the email subject line.

Permissions

  • Allowed Test Email Domains: Restricts test emails to approved domains. Enter a comma-separated list of domains. Leave this field blank to allow all domains.

  • Allow Custom HTML: Enables Custom HTML blocks in the editor.

  • Disable Image URL Editing: Restricts users to selecting images from an image library instead of entering image URLs manually.

  • Hide Knak Image Library: Hides the Knak Image Library as an image source. Requires a configured Digital Asset Manager (DAM) integration.

Modules & Themes

  • Show Out of Date Modules Tag: Displays an Out of Date Modules badge on Studio assets when modules require updates.

Sync

  • Knak Launch: Clone, create, and deploy Marketo programs directly from Knak.

  • Knak Tracking Pixel: Adds a Knak tracking pixel to synced emails to track email opens. Availability may vary by organization.

  • Sync Location Restrictions: Restricts where users can sync assets.

Review

  • Lock Completed Emails and Pages for Editing: Prevents approved or completed assets from being edited.

  • Include Preview in Approval Emails: Includes a preview image in approval notification emails.

Login

  • Single Sign-On (SSO): Allows users to sign in with an Identity Provider (IdP).

  • Username and Password Login: Allows users to sign in with a username and password.

  • Login with Google: Allows users to sign in with a Google account. This feature only works if the email address associated with the user's Knak account is a Google account.

  • Session Idle Time Before Logout: Sets the inactivity timeout for user sessions. Default: 120 minutes.

AI Features

Enable Artificial Intelligence (AI) features for your workspace.

  • Knak AI: Enables all Knak AI features.

  • Generate Email Assets: Generates email assets from the Studio.

  • Subject Line and Preview Text Assistant: Generates email subject lines and preview text.

  • AI Alt Text Suggestions: Generates alternative text for images.

  • Generate Text Content: Generates text inside the editor.

  • Brand Voice: Applies your Brand Voice to AI-generated content.

  • Import HTML Files: Converts HTML files into Knak emails.

Translations

  • Use AI Translations: Enables AI-powered translations for emails and landing pages.

  • XLIFF Uploads: Allows XLIFF translation files to be uploaded.

  • XLIFF Version: Select XLIFF 1.2 or XLIFF 2.0.

  • Submit TransPerfect Requests as On Hold: Submits new TransPerfect requests with an On Hold status.

  • Use Knak Translations: Enables Knak Translation workflows for supported providers.

Advanced

  • Standard Beta Access: Enables beta features in your production workspace before general availability. Beta features may contain bugs or incomplete functionality.

  • Use Schedule Programs: Enables scheduled Marketo programs.

  • Premium Beta Access: Provides access to beta features in a paid sandbox environment before public release. Requires an Enterprise subscription.

  • Auto-Subscribe Admins to Status Updates: Automatically subscribes current and future administrators to Knak service status updates.

Email Testing

  • Enable Email Testing: Allows builders to preview emails across supported email clients and devices.

  • Customize Email Clients: Select which email clients are available during testing.

Need more help? Contact support via live chat within Knak using the chat bubble in the bottom right corner or email support@knak.com.

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