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Help Center: Browse articles, videos, setup guides, best practices, and how-to documentation.
Phase 1 – Set Up the Basics
Recommended for admins when first configuring their Knak Instance for the company settings.
Start by opening the Admin area.
Users
Invite your team members to Knak.
Related article:
Roles
Assign permissions to control what each user can access.
You can:
Use the default roles.
Create custom roles for your organization.
Related article:
Brands
Create brands to organize your account for different teams.
Use brands to define:
Colors
Fonts
Logos
Other brand settings
Related articles:
How to create brands
Learn mode about our Brand Voice feature
Themes
Use themes to create consistent email designs.
You can:
Use preloaded themes.
Create custom themes.
Related article:
How to create and use custom themes
Review Groups
Create approval workflows before assets are published or synced.
Related article:
Set Up Review Groups
Settings
Configure account-wide defaults.
Examples include:
Email defaults
Landing page defaults
General administrator settings
Related article:
Learn more about administrator settings
Image Library
Store images in folders.
Use folder permissions to control access.
Related article:
Configure the image library
Folders & Campaigns
Organize your assets into folders and campaigns.
Related articles:
All about folders
Phase 2 – Create an Asset
An asset is a Knak email or landing page created inside the Knak builder. You design assets visually using pre-built components. These components include modules, sections, and themes.
Before You Begin
Before creating your first asset, complete the Knak Academy course. This course explains the builder interface and core design concepts.
The course helps you learn how to:
Navigate the drag-and-drop builder
Use modules and sections
Apply themes for consistent styling
Build emails and landing pages faster
Build Your Asset
Open the drag-and-drop builder.
Add sections and modules to the canvas.
Customize text, images, and layout.
Save your work.
Helpful resources:
Phase 3 – Build a Content Library
Use a modular approach to make email creation faster and more consistent.
Build Your Modules
Create reusable blocks for commonly used content.
Related articles:
Create Themes
Build complete email designs using modules.
Related articles:
How to build a custom theme
Phase 4 – Set Editing Restrictions
Use editing restrictions to enforce brand guidelines and control what users can change.
Related article:
How to set up editing restrictions in modules
Phase 5 – Collaborate & Review
Use Knak's collaboration tools to gather feedback and manage approvals.
Related article:
Collaboration and Approvals
Collaborate
Leave comments directly on email elements.
Create structured approval workflows before assets are downloaded or synced.
Review Tab
Track approval progress through each review stage.
Use the Review tab to see:
Current approval status
Review stages
Pending approvals
Completed approvals
Need more help? Contact support via live chat using the chat bubble in the bottom right corner or email support@knak.com.